Shipping
All prices are in New Zealand Dollar's (NZD)
New Zealand orders are shipped by Courier Post, a safe, tracked and reliable service. This service is 1-2 working days (add +1 day for Rural Delivery).
International orders you have two options:
1. Air Economy via NZ POST
Timeframes: takes between 7-14 working days. But is heavily affected by delayed flight schedules and can take up to 28 days in the current climate. This is a semi-tracked service.
2. Express Courier via DHL.
Timeframes: express service, very reliable and takes 2-5 working days. Fully tracked service.
Orders placed before 11am, Monday - Friday (except public holidays) ensure same day pack and dispatch. Orders are shipped from our Queenstown workroom.
We aim to get orders to you within the timeframes stated below, however there may be circumstances in which this is not achievable. In which case we will notify you of any delays. Once your order is fulfilled you will be sent tracking details.
For urgent shipping needs, please feel free to get in touch info@wilderling.co.nz or here.
QUEENSTOWN
FREE DELIVERY
Available to those in Queenstown
Area codes included: 9304, 9300, 9371, 9302
NEW ZEALAND
Express Courier via Courier Post: $6.00
FREE DELIVERY on all orders over $149.00
Timeframes: 1-2days. Rural +1-2days.
INTERNATIONAL
Two options:
1. Air Economy via NZ POST
Timeframes: takes between 7-14 working days. But is heavily affected by delayed flight schedules and can take up to 28 days in the current climate. Semi-tracked service.
2. Express Courier via DHL.
Timeframes: express service, very reliable and takes 2-5 working days. Fully tracked service.
FREE DELIVERY options available
International customers will be responsible for ALL foreign fees & taxes in their own countries. Please check on your countries official government/customs pages for details. Duties will be payable by you, via email from our delivery company DHL (noreply@dhl.com) or for Air Economy NZ Post.
We currently ship to the following destinations:
AUSTRALIA
Air Economy NZ POST - AUD$15.00
Express Courier DHL - AUD$35.00
FREE EXPRESS DELIVERY on all orders over $250.00
U.S.A + CANADA + ASIA
Express Courier DHL - NZ$50.00
FREE EXPRESS DELIVERY on all orders over NZ$350.00
UNITED KINGDOM + EUROPE
Express Courier DHL - NZ$50.00
FREE EXPRESS DELIVERY on all orders over NZ$350.00
THE CAYMAN ISLANDS
Express Courier DHL - NZ$90.00
FREE EXPRESS DELIVERY on orders over NZ$500.00
MY COUNTRY IS NOT LISTED
We want our products to be available to everyone across the globe. In order to arrange international shipping for a country not mentioned above, please contact us for a quote or email: info@wilderling.co.nz
IMPORTANT INFORMATION
Delivery Address:
You must supply a physical address, not a PO BOX number. Please give additional information at check out about where you would like the package to be delivered, to ensure the package is left in a secure place. For instance - if your letterbox is not secure, please suggest a drop off location that is more secure. It is the purchasers responsibility to do so, we are not responsible for any theft of your package once it is delivered to the correct address.